Every module your store needs — under one login.
Madisonville is composable: turn on what you need today and switch on the rest as you grow. Below is the full set of capabilities that ship with every workspace.
More qualified conversations after switching to AI-led intake
Higher attach rate when the assistant proposes complementary items
Average time from buyer question to in-conversation checkout
Median uptime across the global edge in the last 90 days
AI sales assistant
A sales-trained model with live access to your catalogue, policies and inventory — not a glorified FAQ bot.
Intent-aware chat
Catches the why behind a question and routes to the right product, policy or human.
Voice in & out
Three speech-to-text and text-to-speech providers with graceful fallback.
Catalog tooling
Live search, comparisons, cart actions and coupon application inside one conversation.
Smart handoff
Hands the chat to your team with full context the moment it's needed.
Tone library
Train the assistant on your brand voice with a few sample messages.
Multilingual
Detects and replies in 30+ languages without a separate workflow per locale.
Storefront builder
Launch a flagship store in an afternoon with themes that ship with SSR, SEO schema and image optimisation built in.
Ten themes
From minimal Modern to lookbook Fashion — each theme is fully responsive and SEO-ready.
Drag-and-drop sections
Hero, featured products, testimonials, FAQ, countdown, video, newsletter and maps.
Custom domain & SSL
Free subdomain instantly, custom domain in minutes, automatic certificate renewal.
RTL & multi-language
Built-in support for right-to-left scripts and locale switching.
Speed budgets
Every theme passes Core Web Vitals out of the box; we monitor regressions for you.
A/B testing
Run experiments on hero, pricing or PDP sections without touching code.
Commerce operations
Eight messaging channels, six payment gateways and live two-way sync with the marketplaces that matter.
Multi-channel sync
Two-way sync with Shopify, WooCommerce, PrestaShop, OpenCart, Amazon and eBay.
Six payment gateways
Stripe, PayPal, Square, Mollie, cash on delivery and more — region by region.
Shipping & fulfillment
FedEx, DHL and UPS rate quotes, label printing and tracking webhooks.
Inventory
Per-location stock, low-stock alerts and movement history across every channel.
Returns & refunds
Self-service returns portal that updates accounting and stock in one move.
Bundles & subscriptions
Sell mixed bundles or recurring boxes with built-in dunning.
Back office & insight
Real accounting, granular roles and twenty-plus analytics integrations — without bolting on a second SaaS.
Full accounting
Invoices, ledger, journals, taxes (incl. VAT returns), budgets and multi-currency.
Team & RBAC
Six built-in roles — Owner, Admin, Manager, Accountant, Operator and Viewer.
Knowledge base
Crawl your existing site or import Q&A; the AI uses it as grounded context.
Analytics
GA4, GTM, Meta Pixel, TikTok Pixel, Hotjar, Microsoft Clarity and twenty more.
Cohort reports
Daily, weekly and monthly cohorts for revenue, retention and AI deflection.
Audit log
Every change attributable to a user, with one-click export for SOC 2 evidence.
Madisonville vs. the usual stack.
A quick honest look at how we line up against the patchwork of tools merchants typically end up with.
| Capability | Madisonville | Generic chatbot | Headless CMS | Legacy commerce |
|---|---|---|---|---|
| AI sales assistant | ✓ | FAQ bot only | — | Add-on |
| Storefront builder | ✓ | Limited templates | ✓ | — |
| Multi-channel inbox | ✓ | — | Add-on | — |
| Native accounting | ✓ | — | — | Via integration |
| Voice in & out | ✓ | — | — | — |
| Custom domain on every plan | ✓ | ✓ | Paid add-on | ✓ |
See the platform end to end.
20 credits is enough to spin up a workspace, train the AI on a few products and watch a full sales conversation play out.