One credit. Ten pence. No surprises.
Madisonville is priced in credits. 1 credit = Β£0.10 (Β£0.10 Β· $0.10 Β· β¬0.10 Β· 1 zΕ). Pick a plan that matches your monthly volume, top up extra credits whenever you need them, and get a full refund within 14 days if it isn't a fit.
Trial
Try the platform end-to-end.
20 credits to try the product
- β20 credits to explore every module
- βFull storefront + AI assistant access
- β1 user, 25 products
- β14-day money-back guarantee
Growth
For ambitious early-stage stores.
500 credits / month
- β500 credits / month
- βUp to 5 users, 500 products
- βAll messaging channels
- βStorefront builder
Business
For established multi-channel sellers.
1500 credits / month
- β1,500 credits / month
- βUp to 15 users, unlimited products
- βMulti-channel sync
- βAccounting module
Scale
For high-volume operations.
4500 credits / month
- β4,500 credits / month
- βUnlimited users & products
- βPriority support
- βDedicated success manager
14-day money-back guarantee
Not happy in the first two weeks? Email us and we refund every penny β no questions asked.
Annual billing β 20% off
Pay yearly at checkout to lock in a 20% discount across all paid plans.
Top up any time
Buy extra credits in packs of 10. Larger packs include bonus credits β up to +20%.
Every feature, side by side.
All four plans share the same AI, storefront and inbox. Higher tiers unlock multi-channel sync, accounting and dedicated support.
| Feature | Trial Β£2.00 one-time | GrowthPopular Β£50.00 / month | Business Β£150.00 / month | Scale Β£450.00 / month |
|---|---|---|---|---|
| Pricing | ||||
| Price | per 20 credits | per month | per month | per month |
| Credits included | 20 one-time | 500 / mo | 1,500 / mo | 4,500 / mo |
| Annual billing β20% | β | β | β | β |
| Top-up extra credits | β | β | β | β |
| Bonus credits on top-ups | β | up to +10% | up to +15% | up to +20% |
| 14-day money-back | β | β | β | β |
| Workspace | ||||
| Users | 1 | Up to 5 | Up to 15 | Unlimited |
| Products | 25 | 500 | Unlimited | Unlimited |
| Custom domain | β | β | β | β |
| Roles & permissions | Basic | Standard | Advanced | Enterprise |
| AI & Storefront | ||||
| Sales-trained AI assistant | β | β | β | β |
| Voice in & out | β | β | β | β |
| Storefront builder (10 themes) | β | β | β | β |
| Product intelligence (auto descriptions, attributes) | Limited | β | β | β |
| Channels & commerce | ||||
| Messaging channels | Web widget | All 8 channels | All 8 channels | All 8 channels |
| Multi-channel sync (Shopify, Woo, Amazon, eBayβ¦) | β | β | β | β |
| Payment gateways | Stripe / PayPal | All 6 | All 6 | All 6 |
| Accounting module | β | β | β | β |
| Support & reliability | ||||
| Email support | β | β | β | β |
| Priority support (chat) | β | β | β | β |
| Dedicated success manager | β | β | β | β |
| Uptime SLA | β | 99.9% | 99.95% | 99.99% |
| Try | Choose | Choose | Choose | |
Real things you can do with credits.
Credits are spent only when work happens. Static pages, dashboards and analytics are always free.
AI sales chat
A complete buyer β AI conversation, including catalogue lookups and a checkout link.
Voice reply
One spoken response with our managed STT + TTS providers.
Product description
AI-generated product copy from a photo, with attributes and selling points.
Background removal
Strip and replace product photo backgrounds in one click.
Merchants who pay attention to the numbers.
We retired three SaaS subscriptions in our first month on Madisonville. The AI assistant alone paid for the workspace.
Voice replies on WhatsApp turned our after-hours enquiries into actual orders. Set-up took an afternoon.
The accounting module finally gave our team and our accountant the same single source of truth.
Questions, answered.
Do credits expire?+
No. Credits in your workspace stay valid as long as your account is in good standing β including bonus credits from top-ups.
What happens if I run out mid-month?+
We never block conversations. The workspace switches to a low-credit notice and you can top up in steps of 10 credits with bonus credits on larger packs.
Can I switch plans later?+
Yes. Upgrade or downgrade any time from the workspace; the change takes effect at the next billing cycle and unused credits carry over.
What's covered by the 14-day money-back?+
Every first-time order β full refund within 14 days, no questions asked. See the Refund Policy for the full details.
Which payment methods are available?+
Bank transfer is live today. Card, PayPal and Stripe are in onboarding and will be enabled inside checkout as soon as they pass our compliance checks.